FAQ

We are a family-run organic flower and vegetable farm located in Richmond, Rhode Island. All our flowers, unless otherwise noted, are grown on the property.

DELIVERY / PICK UP

Can I pick up my flower order?

Yes! Our farmstand is open for pick-up orders every Tuesday from 5-7 PM and Thursday from 6 - 8 PM; find us at: 0 First Ave, Richmond, RI 02898. If you need to pick-up your order at a different time, please contact us.

Can my order be shipped?

We will be offering shipping soon this summer and fall from our field to all over New England! Currently, to get your bloom on, we are delivering in Rhode Island and Eastern Connecticut only. However, if you are a wholesale company outside of this radius and would like to purchase our flowers, please directly via email.  

In the case of extreme weather conditions like regional heatwaves, or cold snaps/blizzards, we may contact you to let you know your order will be delayed until the weather proves less of a threat to the health of the flowers.

Can I cancel my order after it is placed?

If your blooms have not been cut, you can cancel your order. Once the order is ready to ship or is shipped, we unfortunately cannot process a cancellation.

What is "filler" in my flower order? 

Filler is another term for flower or greenery that serves to fill-in gaps or blank space in a floral arrangement or bouquet. Some examples of filler are eucalyptus, wax flowers, and yarrow.

ORDERING FLOWERS

How far in advance should I order my flowers?

You should plan for your flowers to arrive 2-3 business days before your event.

Orders only ship Monday - Wednesday, so orders placed on Wednesday will not ship until the following week.

Please ensure that the address used at checkout is a location where your package won't be sitting in the cold or the sun for a long period of time, as various temperatures can cause damage to the blooms.

Will my flowers arrive in water?

No. We recommend you place your flowers in cool (not cold) water as soon as they arrive. 

How much does shipping cost? 

Shipping is calculated based on where you are located. See the map regarding potential shipping cost averages.

Can I track my order? 

Yes. If your blooms are being shipped, you will receive a shipping confirmation email with your order tracking number.

Store Policies

Lost or Stolen Packages

When checking out your order, double check the shipping address entered, and ensure your package is shipped to a secure location. If a package has been scanned as delivered, theft is outside of our control. We are unable to offer refunds for stolen packages.

If a package is lost and not scanned as delivered we will place a claim on your behalf with the carrier. Replacement or refund will be processed once the carrier has investigated the claim.

Refunds:

Blooms picked-up at the farm are purchases as is and are non-refundable. 

Blooms farm delivered are non-refundable. We take a picture of what it looks like upon delivery. Blooms must be placed in water immediately upon arrival. 

For blooms shipped, please inspect your flowers upon arrival for any damage or other issues and let us know within 4 hours of delivery by documenting the flowers through time-stamped pictures and sending them to our farm here.

For damaged boxes that result in damaged blooms, please contact us.